Terms and Conditions

Welcome to Pretty in Pink Cleaning (“we,” “our,” “us”). These Terms and Conditions (“Terms”) govern your use of our services, website, and any related platforms (collectively, the “Services”). By accessing or using our Services, you agree to comply with these Terms. If you do not agree, please do not use our Services.

SMS Terms & Conditions

SMS Consent Communication:
The information (Phone Numbers) obtained as part of the SMS consent process will not be shared with third parties for marketing purposes.


Types of SMS Communications:
If you have consented to receive text messages from Pretty in Pink Cleaning, you may receive messages related to the following:

  • Appointment reminders
  • Follow-up messages
  • Billing inquiries
  • Promotions or offers (if applicable)

Example: “Hello, this is a friendly reminder of your upcoming appointment with Dr. [Name] at [Location] on [Date] at [Time]. Reply STOP to opt out of SMS messaging at any time.”

Message Frequency:
Message frequency may vary depending on the type of communication. For example, you may receive up to 2 SMS messages per week related to your [appointments/billing, etc.].
Example:
“Message frequency may vary. You may receive up to 2 SMS messages per week regarding your appointments or account status.”


Potential Fees for SMS Messaging:
Please note that standard message and data rates may apply, depending on your carrier’s pricing plan. These fees may vary if the message is sent domestically or internationally.

Opt-In Method:
You may opt-in to receive SMS messages from Pretty in Pink Cleaning in the following ways:

  • Verbally, during a conversation
  • By submitting an online form
  • By filling out a paper form
  • Requesting a quote or cleaning service via SMS through our main line

Opt-Out Method:
You can opt out of receiving SMS messages at any time. To do so, simply reply “STOP” to any SMS message you receive. Alternatively, you can contact us directly to request removal from our messaging list.

Help:
If you are experiencing any issues, you can reply with the keyword HELP. Or, you can get help directly from us at Prettyinpinkcleaning 

Additional Options:

  • If you do not wish to receive SMS messages, you can choose not to check the SMS consent box on our forms.

Standard Messaging Disclosures:

  • Message and data rates may apply.
  • You can opt out at any time by texting “STOP.”
  • For assistance, text “HELP” or visit our [Privacy Policy] and [Terms and Conditions] pages.
  • Message frequency may vary

By booking or using Pretty in Pink Cleaning Services, you confirm that you understand and agree to these Terms and any related policies, including our Privacy Policy. If booking on behalf of another party, you represent that you have their authorization to agree to these Terms.

1. Acceptance of Terms

By booking or using Pretty in Pink Cleaning Services, you confirm that you understand and agree to these Terms and any related policies, including our Privacy Policy. If booking on behalf of another party, you represent that you have their authorization to agree to these Terms.

2. Scope of Services

Pretty in Pink Cleaning provides professional house cleaning services as outlined in our service packages. Additional requests or services not included in the agreed package may incur extra charges.

3. User Responsibilities and Conduct

To ensure an efficient and safe cleaning experience, you agree to:

  • Provide access to the property at the scheduled time.
  • Secure or remove valuable and fragile items from cleaning areas.
  • Notify us in advance of any special cleaning instructions or potential hazards (e.g., pets, sensitive surfaces).

You must not:

  • Engage or solicit our cleaning staff for services outside of the agreement with Pretty in Pink Cleaning.
  • Create unsafe or unsanitary conditions that could endanger our staff.

Failure to meet these responsibilities may result in cancellation or additional fees.

4. Booking and Payment Terms

  • Payment must be made as per the agreed pricing and schedule during booking.
  • Deposits may be required for certain services or packages.
  • Late payments may result in service delays or additional fees.
  • Cancellations made less than 24 hours in advance may incur a cancellation fee of [Insert Fee].

5. Satisfaction Guarantee

  • If you are dissatisfied with our Services, please notify us within 24 hours of the service date. We will make reasonable efforts to resolve the issue, including revisiting the property for a re-clean if applicable.

6. Privacy and Data Collection

Your personal information will be handled in accordance with our Privacy Policy. We collect and use data solely for the purposes of providing, improving, and promoting our Services.

7. Limitation of Liability

While we take great care during cleaning, Pretty in Pink Cleaning is not liable for:

  • Pre-existing damage or wear to surfaces, furniture, or fixtures.
  • Loss or damage to valuables not secured before the cleaning.
  • Accidents arising from unsafe or hazardous conditions at the property.

Our total liability for any claim is limited to the cost of the cleaning service provided.

8. Rescheduling and Cancellations

  • Rescheduling requests must be made at least 24 hours before the scheduled cleaning.
  • Late cancellations or missed appointments may result in a cancellation fee of [Insert Fee].

9. Termination of Services

Pretty in Pink Cleaning reserves the right to terminate services at any time if:

  • There is evidence of unsafe conditions, abusive behavior, or non-payment.
  • Users repeatedly violate these Terms.

Termination does not waive the responsibility for outstanding payments.

10. Governing Law and Dispute Resolution

These Terms shall be governed by the laws of Arizona, without regard to conflict of law principles. Disputes will be resolved through mediation or arbitration in accordance with local laws.

11. Changes to Terms

We may update these Terms periodically. Updates will be posted on our website, and continued use of our Services after changes are posted constitutes acceptance of the revised Terms.

12. Contact Information

For questions or concerns about these Terms, you can reach us at:

Terms of Service for SMS Communications 

  • Consent for SMS Communication


By booking with Pretty in Pink Cleaning, you confirm that you have read, understood, and agreed to these Terms and Conditions.